Privacy Policy

Privacy Policy

Last updated – October 2025

This Privacy Policy explains how Victoria’s Stables Pty Ltd (ABN 71 332 936 852) and its associated entities (EQiLead Pty Ltd, Elmdon Park Pty Ltd, and Blakadri Pty Ltd) collect, use, and protect your personal information.

1. Our Commitment

We respect your privacy and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We only collect personal information that is necessary for delivering our services.

2. What We Collect

We may collect your name, contact details, business information, and communication preferences when you contact us, subscribe to newsletters, or engage our services. We may also collect website usage data through cookies and analytics tools.

3. How We Use Information

We use personal information to:

  • Respond to enquiries and deliver requested services

  • Manage subscriptions and send newsletters (you can unsubscribe anytime)

  • Improve website performance through analytics

  • Comply with legal and regulatory requirements

4. Website Analytics and Cookies

We use tools such as Google Analytics and Meta Pixel to understand how visitors use our site. These tools collect aggregated data and do not personally identify you. You can adjust your browser settings to refuse cookies if preferred.

5. Sharing Information

We do not sell or rent personal information. We may share data with trusted service providers (e.g., IT or marketing support) who assist us in operating our business, bound by confidentiality and privacy obligations.

6. Storage and Security

We store information securely using password-protected systems and encrypted storage (Microsoft 365, OneDrive). We take reasonable steps to protect data from unauthorised access or disclosure.

7. Access and Correction

You may request access to or correction of your personal information by contacting our Privacy Officer. We’ll respond within a reasonable timeframe.

8. Contact and Complaints

If you have a privacy concern or wish to make a complaint, please contact:

Privacy Officer, Victoria’s Stables Pty Ltd

Email: info@vickimacdermid.com

Postal: PO Box 5193, Melbourne VIC 3001

If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (www.oaic.gov.au).

9. Updates

This policy may be updated from time to time. The latest version will always be available on this website.